Frequently Asked Questions/Testimonials

Great Customer Service

Peter
posted this on Feb 17 11:03

Dear Grammarly

I recently subscribed to Grammarly. I later realized that I could get student discount, and I asked that my subscription be changed to a discounted one.

I never thought that my case would be treated so fast, and favorably too. I was contacted under 24hrs and my initial subscription was cancelled, and student discount was given to me.

The customer service was nothing but excellent!

 

Thank you

Peter

 

Comments

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Valerie
Applied Linguistics LLC

Hello Peter,

We appreciate your note and time. Thank you for the feedback!

February 20, 2012 12:30
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RAMSREE

I don't think this site has great customer service.  I am facing trouble in making subscription payment,  no sort of assistance has been extended.

March 11, 2012 21:07
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connie Burriss

I need to cancell my subscription but I am having problems.

May 09, 2012 03:26
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Muhammed Sheikh

How can I change my credit card on file. I want to use new credit card. Please help.

May 15, 2012 08:04