Frequently Asked Questions/Microsoft Office Add-In

"can't connect to Grammarly.com" what should I do?

Prapapan
posted this on Feb 13 13:37

I have installed Grammarly and it appeared at the toolbar of word processor but once I press"check" the software didn't work at all.

It kept showing " Can't connet to Grammarly.com"

Please let me know your solution.

Thank you.

Tik

 

Comments

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Lee

How was this helpful to "three" people when you didn't have an answer posted here? I'm looking around and I dont see any answers or links to the answers? Are these 3 people Grammarly employees?

February 21, 2012 18:02
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pete

Me too! I am having this problem and would like to know the solution. 

March 29, 2012 04:36
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sarah capanna

I cannot find grammerly on my add-ons and I am so frustrated I have 6 papers due for class I need an answer

April 11, 2012 01:56
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Linda Gunhouse
April 12, 2012 01:58
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Prapapan

I did find the "Grammarly" tab in word but I found this pop up after pressed "check grammar"

How to connect anyway?

 

Thank you

 

 

April 12, 2012 14:04
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Linda Gunhouse

Prapapan,

You may have a proxy or firewall issue, both may require help from your system admin. for your computer.

 

If you know you proxy information.

1) Click the "Log in" button on the tool bar

2) Click the "Log in under a different account"

3) Click the "Proxy settings..." button on the lower left of the dialog window.

4) Enter proxy information

5) Click the "Check connection" button to verify the connection.

6) If the "Check connection" indicates a successful connection, click the "Save settings" button to save your proxy information.

 

As for the firewall, you may have to enter the Grammarly IP address into your firewall.

 

Craig Gunhouse

April 12, 2012 15:36