Frequently Asked Questions/Subscriptions and Billing

How do I cancel my subscription?

Administrator
posted this on May 31, 2010 13:45

 

If you paid with your credit card:
If you would like to cancel this subscription, log in to your
Grammarly.com account and click on the "Your Account" link in the
upper right-hand corner of the screen. Then click on the "Unsubscribe"
link in the account properties window. This will result in downgrading
your account back to the free version on your expiry date and permanently cancelling any
future payments.
 
If you paid with PayPal:
Canceling a subscription cancels all future scheduled payments of that subscription. A subscription can be canceled up to the day of the next scheduled payment.Log in to your PayPal account.Click the My Account tab.Click the History subtab.Click More filters, select Subscriptions and agreements, and then click Subscriptions.Change the date back to the year the subscription was created, and then click Show.Click Details next to the subscription.Click Cancel Subscription.
Canceling a subscription cancels all future scheduled payments of that subscription. A subscription can be canceled up to the day of the next scheduled payment.
Log in to your PayPal account.
Click the My Account tab.
Click the History subtab.
Click More filters, select Subscriptions and agreements, and then click Subscriptions.
Change the date back to the year the subscription was created, and then click Show.Click Details next to the subscription.
Click Cancel Subscription.

If you used your credit card, please:

  1. Login to your Grammarly.com account.    (If you are already logged in, click on "Check Grammar Now"  to go to the Editor), 
  2. Click on the "Your Account" link in the upper right-hand corner of the screen on the Editor page. 
  3. Then click on the "Cancel Subscription" link in the account properties window. 

This will result in downgrading your account to the free version either instantaneously (if you are within your 7 days of the free trial), or starting with the next billing cycle (according to your account type). This action permanently cancels all future payments.

 

If you used PayPal payment method:

- Log in to your PayPal account.

- Click the My Account tab.

- Click the History subtab.

- Click More filters, select Subscriptions and agreements, and then click Subscriptions.

- Change the date back to the year the subscription was created, and then click Show.

- Click Details next to the subscription.

- Click Cancel Subscription.

Cancelling a subscription cancels all scheduled payments.

 
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