To me occured the same. No menu at all!!!

I see the 'Grammarly' tab on my Microsoft Office Word 2007 menu. However, it throws an error saying 'cant check text' when I click on the 'Check grammar' button.

It does not show on my MS 2007!

I have MS Office 2007, but when I try to edit from WORD a box pops up saying it "cannot check my text" and moves the document into the same site that is used without the Word add-in feature. Is this normal? Do I have to keep cutting and pasting back and forth from Word? 

The MS Word add-in isn't showing up for me, either. I'm running Microsoft XP Home and Word 2003.

I just installed the add-in and it doesn't work on my Vista machine either (MS Word 2003). Bummer. Continually cutting-and-pasting on the website is going to be a pain...

Addition to my previous post...

I am using Windows XP

"I have MS Office 2007, but when I try to edit from WORD a box pops up saying it "cannot check my text" and moves the document into the same site that is used without the Word add-in feature. Is this normal? Do I have to keep cutting and pasting back and forth from Word? "

I submitted two requests about my problem, but have received no response or help. There are NO detailed instructions so I don't know if my add-in isn't working or the cut and paste is normal, which if it is what is the purpose of the WORD add-in feature?

Does the plug-in work on Word 2004 for Mac or Word 2008 for Mac?

I can't believe it! Yeah, it doesn't work for me either. I was counting on the Word add-on. I'm very disappointed. :-(

I was counting on the Word 2003 add-in, too, but am finding working straight from the website and toggling back and forth between Word and Grammarly.com to be an easy way to work. I initially thought I'd do my editing on the website and then cut-and-paste it in its entirety back to word, but then I'd lose my formating and the website's not great for editing. Now, I use Grammarly to spot the error and do a quick one- or two-word search for the same location in my Word doc and make the change. It's really pretty simple. Still lookin' forward to the 2003 fix, but this will suite me for now. (I probably sound like I work for the site, but I'm just a newbie fan.)

<!--Session data-->

Well, like everyone else I'm not able to see the Word add-on, when I open up Microsoft Word 2003. Please give me some advice to use until all the areas of the program are fixed. So I would have to type my research papers on Grammarly to get corrections and than paste them to Microsoft Words. Just let me know if this is how I will have to do it until everything is fixed.

1. There is no user manual for the Word add-in, either within the download or even on the website. If Word 2007 users are definitely using this add-in, where is the manual for them?

2. The Word add-in does not work for me in Word 2003. There is no extra menu, no extra menu item and no information that the installation has failed. Are we installing somethin that actually does nothing, except persuade us to part with our monthly subscription? How long do we have to wait before this issue is fixed (is it broken?) or actually made to work?

Both points need answering, before I decide on whether to continue with my subscription.

Regards

Does the plug-in work on  Word 2008 for Mac? I can't use it and even email version.

I switched from Word 2003 to 2010 thinking I would be able to work in word but it transfers to grammerly - Is this how it is supposed to work? I would like it to work within word so that the formatting stays without having to transfer every correction.  As well it would be nice to be able to have a varsion for fiction writing where things like contractions can be disabled.

I downloaded and installed Grammarly in MSWord 2003. It does not show up in the menu file though Igot the message-properly installed. What do I do? I am running Windows XP on a Dell Inspiron 9300 with 2GB memory.

John

I have a mac computer - will you be developing and office add in for mac

I just downloaded your program for my son and the add-in for Microsoft Office 2003.  You are still not able to access.  According to your instructions.  Could you please let us know when your update will be completed and if you will EVER FIX this problem?

Greetings, how is the work on the 2003 MS Office addin coming? This is a 'deal breaker' for me since copying and pasting the document I have is not practical.

When I copy and paste my document back into Word, all the alert colours come with in. How do I rid the document of these?

Dear Donna,

In order to eliminate the correction cover please highlight all text in Word and press Clear Formatting.

Where do i get the add on? I cant seem to find any place to download it. Is it not available to all users?

Dear Samantha, 

please use the following link to download add-in: http://www.grammarly.com/office-addin/

when trying to install the add in I get an error message saying that my windows installer package is not installed and nothing loads. I also am still not able to use the paste feature in Firefox. When I first tried to use it in Firefox I selected to not allow but now, even after I changed the about:config status to true.

I have installed the Office add-in for MS Office 2003 on XP Professional and there is no menu.  Apparently this is still an issues after eight months based on the age of this thread.  Are the technicians still trying to debug/fix this add-in or have they moved on to other things?  I will probably cancel my trial subscription since this is an important feature for my needs.

Every time I try to check my document in word 2007 it takes me to pay again. I have paid 3 times already and this need to be credited and refund my account. what is the problem with this I can't afford to keep paying when I have paid already.

Dear Francina,

You have created three subscriptions to Grammarly.com. I have just corrected the issue. Please use the following e-mail to log in: FDobson@capella.edu

The Word add-in does not work for me in Word 2003. There is no extra menu and/or no extra menu item, please advise if this bugs still exists up to today!

Dear Ed,

Please make sure you have an active Internet connection. Until your issue has been clarified, may I suggest using Grammarly in the following way:

1. Login to Grammarly using your authorization data.
2. Once you login, please copy your text and paste it into Grammarly(click Paste on Grammarly toolbar; use CTRL-C, CTRL-V combination).
3. Click the "Start Review" button to check the text.

Dear Helen,

I did have an active connection. When i installed the add-in, it says isntallation completed. i have restart my computer but there is still no new menu or anything on my words

Dear Ed,

You probably have the 32- or 64-bit version of Office 2010. Grammarly is not compatible with it at the moment. We are currently working on new log-in version which will be ready by summer. We appreciate your patience.

Hi Helen, As mentioned in my first query, I am using Office 2003 , not 2010.

Dear Ed,

The new log-in version will solve these problems. Please bear with us.

i can't use in word 03 also

I am in the same boat as an office 2003 user.

Dear users,

As was already mentioned, we are currently working on the new log-in version. It should solve the problems which some of you are faced with at the moment. We appreciate your patience. 

I am in the same boat too !

Your product has merit, but the cut and paste is too much to deal with.  I'll stay with White Smoke for the present.  You might consider sending out emails when you've corrected the problem.  I will reconsider if and when that happens.

Jim

You add-in still does not work with Word 2003.  From the comments you keep promising to have it fixed but the comments go back one whole year!  Why don't you at least put a warning on the DOWNLOAD page to let others know that 2003 is not compatible?  Then, at least, we could decided if cutting an pasting is worth the effort.  So far I am not impressed and I just signed up for a year.

RoadWriter777@gmail.com

Dear Mr. Jansen,

Thank you for your note. 

Apparently it's taking a little longer to resolve but apparently there are technical considerations our development team is working through. 

Please be assured that we are doing everything possible to launch the new Add-in version in the next few months.  We appreciate your patience.

I have windows xp and am using MS office 2007 and just installed grammerly, when I go to use grammerly in MS word I receive this error message..........

I just brought it and download it.  I see it in the control panel, but not Word 2007 in Windows 7....

Never mind...I see it in add-in....thank you!