Frequently Asked Questions/Usage Tips

I cannot paste the text on a Mac

Administrator
posted this on April 20, 2010 16:13

To paste your text, simply copy your text from Word or any other text processor and paste it to Grammarly. You may use command + C and command + V key combination to do that.

 

Comments

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Kathleen

Command V on the mac is not working. What's wrong, it was just working last week?!!

February 11, 2011 03:28.
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Ethan

Copy and paste now works for me again.  Still using a Mac, still using Firefox, I didn't change anything.

February 15, 2011 19:33.
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James Menge

I just signed up (7-day free trial) and use a Mac, so this is a bit alarming. I am using Chrome and it seems to work fine for me. Is any body still having the Mac cut/paste problem?

February 17, 2011 21:31.
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Valerie
Applied Linguistics LLC

We know it has taken some time to resolve the issue because of some technical considerations our developers were working through.

For those customers using Firefox on Mac: you can now copy and paste using the Grammarly buttons and the context menu, browser menu and short-cut keys (Cmd C, Cmd V). For those using Chrome and Safari: you can use the context menu, browser menu and short-cut keys (Cmd C, Cmd V).

We apologize for any inconveniences it caused you and appreciate your patience.

February 21, 2011 18:17.
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lisa

My browser (Firefox on Vista) informs me that when I use Ctrl-C to cut the text from the textarea, an attempt is made to load content that could potentially be dangerous to my system. I chose instead, to retype any changes manually.

March 06, 2011 17:54.
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Helen Smith
Applied Linguistics LLC

Dear Lisa,

Please perform the following steps:

If you use Firefox, please follow these steps carefully:
 
# Please type "about:config" in your address bar.
# Click "I promise"
# Enter "signed.applets.codebase_principal_support" in the filter field.
# Change the "false" meaning to "true"
To now copy/paste: Click Paste on Grammarly toolbar; use CTRL-C, CTRL-V combination. 

1) Type "about:config" in your address bar.

2) Click "I promise"# Enter "signed.applets.codebase_principal_support" in the filter field.

3) Change the "false" meaning to "true"

To now copy/paste: Click Paste on Grammarly toolbar; use CTRL-C, CTRL-V combination. 

 

We would like to thank you for your feedback and constructive suggestions on how to improve Grammarly!

March 08, 2011 14:22.
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Christopher

It will not wor in my iPad 2. The keyboard does not popnup when I am in the text window.

May 07, 2011 15:47.
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Helen Smith
Applied Linguistics LLC

Dear Christopher,

At this time, neither the iPad nor iPhone are supported.

May 09, 2011 17:33.
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Christopher
Hi Helen Thanks, I look forward to when it is.
May 09, 2011 17:50.
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Sharon Perkins

Does anyone use Celtx screenwriting software with Grammarly?

If so, any problems??  Thanks 

Sharon 

June 12, 2011 18:52.
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Christy

Dear Helen,

I'm a little confused. Are you saying that no matter what I do (on my Mac) all my formatting will be lost except for the paragraphs because grammarly makes text plain and you have no software to offer mac users?

thanks

July 08, 2011 23:30.
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Peter Zimmerman

The problem with this I have been having is that all of the spaces after my periods disappear and suddenly I am cited for not having proper puctuation 30 times.  So scores will always be low until this bug in your software is fixed.

August 02, 2011 00:18.
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Helen Smith
Applied Linguistics LLC

Dear users,

Grammarly makes your text plain despite no matter which Internet browser you use. All the formatting is lost except for the paragraphs. 


August 03, 2011 12:06.
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Helen Smith
Applied Linguistics LLC

Dear Peter,

The score is compiled using a thorough outline of the grammatical algorithms that are applied during the analysis. Please understand that the score provided by Grammarly is generated for your consideration only. It should not be compared to any kind human opinion regarding the text.  

August 03, 2011 12:06.
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Perry Jeffries

Do you have a simple set of instructions for Mac users: numbered steps and integration with Office?  This would solve many of the problems listed above.

November 26, 2011 15:14.
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Colette Foisy-Doll

This actually worked.... I have been using my Mac for Grammarly for a long time and all of a sudden... Poof!  No copy /paste... this worked! 

 

Dear Lisa,

Please perform the following steps:

If you use Firefox, please follow these steps carefully:
 
# Please type "about:config" in your address bar.
# Click "I promise"
# Enter "signed.applets.codebase_principal_support" in the filter field.
# Change the "false" meaning to "true"
To now copy/paste: Click Paste on Grammarly toolbar; use CTRL-C, CTRL-V combination. 

1) Type "about:config" in your address bar.

2) Click "I promise"# Enter "signed.applets.codebase_principal_support" in the filter field.

3) Change the "false" meaning to "true"

To now copy/paste: Click Paste on Grammarly toolbar; use CTRL-C, CTRL-V combination. 

 

We would like to thank you for your feedback and constructive suggestions on how to improve Grammarly!

Mar-08 2011 14:22.
December 21, 2011 06:39.